Last week The Guardian reported that the number of eBay traders who are turning over £1m per annum has almost doubled in the past year.
According to eBay data, 127 of these companies are expected to achieve a turnover of at least £1m during 2010 compared with only 66 in 2009.
Proof that despite the challenging business environment of the past 12 months, the online start-up and SME (small and medium size enterprises) community are successfully running and growing profit making companies.
Jody Ford, an eBay director, was quoted as saying: “The success of these million pound businesses should encourage all entrepreneurs, from those with a long-standing business plan to graduates or school leavers with a great idea, as it shows that if you have a good business model and understand the demands of your customers you can be an overnight success.”
The key point here being understanding customer demands as this, along with providing outstanding customer service, contributes to a company’s all important unique selling point (USP). For example, online-only retailers without the traditional shop front their customers can visit and make purchases from must ensure their website shop front is just as accessible and user-friendly and that items purchased are sent promptly and safely.
Which is where DHL Servicepoint can, and does, help. We provide our hassle-free, cost-effective, secure delivery service to thousands of small businesses like those trading on eBay. They simply follow our three step – pick, pack and pay – process and then leave the rest to us, www.DHLservicepoint.co.uk