What a marvellous service.

We took out parcel for collection on Tuesday morning and it has been delivered to our son in Los Angeles on Thursday morning, less than 48 hours. We will never use the Post Office again as they take over two weeks (nearly 4 at Xmas) to deliver air mail parcels and then some of them get lost as ours did with no compensation payable. DHL cost a bit more but they are well worth it, easy to track from the offset to delivery.

THANK YOU VERY MUCH

Excellent Service

I have send parcels to my friend in Ghana and was amazed by speed of delivery and courtesy of DHL staff.

Great Service, Thanks

I had to send some important and time sensitive documents, plus a couple of christmas cards to family in Sierra Leone. At the service point on Tuesday I was told I had missed the last posting date before Christmas. So I was a little worried and anxious as I tracked my parcel, but to my surprise it arrived in Freetown today and just now my relative was called by DHL and told she could collect it tomorrow morning (Sat 22nd Dec). So I'm very happy, thanks for a great service.

Great Service

Sent a parcel from Stoke-on-Trent, UK to Cebu, Philippines (SM City Mall servicepoint). I had sealed cards and gifts and was told I should have left them open for inspection but the parcel was accepted and was told it would be X-rayed so I didn't have to open everything.

Even though the time stated up to 5 days for delivery the parcel arrived at it's collection point in the Philippines in 2 days.

Very quick! The condition of the parcel was good too.

The person collecting the parcel even got a telephone call from the service point agent saying the parcel was ready to collect (I had left the receivers mobile number in case of problems). Would definitely use again.

Good Service!!!

I am really happy with the service of DHL, it was amazing and quick. But one negative point is that the prices are bit high, however you feel safe when you send something with DHL. Keep it up, and please lower the prices if it's possible.

Excellent Service

BRILLIANT it was good too be able too track the documents so very pleased with the service Norwich to India two days. Lost so many items with ROYAL MAIL will definitely use this service again. Thanks to the friendly young lady in Ryman Norwich.

Competitive prices for a courier service and phenomenal service!

Exceptional service - sent a parcel of sensitive documents on Friday afternoon to Ottowa, Canada and arrived, signed for, by 12 noon on the following Monday. Prices are expensive compared to Royal Mail but extremely competitive with other courier services and worth every penny with door-to-door tracking and express turnaround. Would highly recommend to anyone!

Fantastic Service

Parcel dropped at DHL Servicepoint in Elgin, north of Scotland was delivered to my son in South Carolina within 36 hours - very impressive.

Very Impressive Service!

After years of hassling with Royal Mail, I used DHL to send my daughter's clothing from UK to California. We were both very impressed with the efficient service and we actually found it fun to keep up with the package using the detailed online tracking! We will be using DHL again.

An excellent service, and very convenient.

Staff at my local Servicepoint (Access Self Storage, Erdington, Birmingham) were very friendly and extremely helpful. I would certainly use the service again.

A wonderful service with friendly service at Staples in Croydon and very quick delivery to Jakarta. Wonderful stuff all. Keep it up and thank you.

Fantastic service

I have been a customer of Staples for some time but although I saw the DHL Servicepoint in store I always thought it would be too expensive. I could not be more wrong. I had to send a parcel to my daughter in Boston and looked at various couriers on line. Decided to use DHL Servicepoint as it was close to me. From the helpfull staff, to the price, to the unbeleivable speed of delivery I can not be more impressed and can only kick myself for not using them in the past.

My wife thought it would take at least 20 minutes to sent the parcel. In fact it was all done in less than 10. We were given a tracking number to follow the parcel's route. So imagine my surprise,
when I checked on thursday, to find that the parcel had arrived on Wednessday when it was only
posted on Monday.

Best service I have come accross and all I can say is "If you haven't tried them, DO IT"

Fantastic Service

Fantastc service many thanks to all personel at DHL dropped parcel at Staples Rochdale on Sunday afternoon, delivered to Orinda California Wednesday at 12-30, will be definitely using DHL again would recommend to anybody brilliant service, thank you.

Excellent Service

I posted my documents on monday at 10am to India ..... they were in my house by Wednesday 10 am ..... the service is awesome and excellent ..... I recommend to use this service 101% to all the people who send gifts or documents or any things to anywhere in the world.

Thanks to all the DHL people who are working in DHL ..... regarding the service you are providing to customers, all over the world.

Also thanks to WHSmith people working at Argyle street, Glasgow.

Thank you once again.

Quick and Easy

This was just so brilliantly easy - take items to Staples in Banbury, they box it up and in minutes the parcel is sorted and at £12.95 a real bargain. DHL collected it the same day, and 24 hours later it was delivered to Sussex and signed for - I was able to track it every step of the way.

Simple, quick, inexpensive. Brilliant.

Made sending ski boots to Canada so easy!

I was most impressed by the service offered on DHL's behalf by Staples in York. I've now used the service twice to send parcels to Canada and both times the staff have been incredibly helpful and efficient.

Having a box provided and someone to sort out all the customs documents is a great help and both times my parcel has reached its destination in 5 days. It's' not cheap - but its probably no more expensive that other operators and it's certainly quick and easy.

Excellent service

I would thoroughly recommend using this service to send parcels to Europe quickly. The instore staff were very helpful as was the courier who waited for my parcel. Tracking enabled me to know progress of the item and report this to those awaiting it. From Surrey to a remote part of Romania in 3 days - impressive!

I'm impressed - Well done

I recently sent a package to S E Asia and was told it would take between 1 -5 working days. It actually left Canterbury on Thursday, the day I took it into Rymans and arrived at its destination the following Monday morning.
I'd just like to thank all your staff for their help in this transaction.
I would definitely use you again, and also recommend you. Well done.
You came up with the goods.

Excellent!

I have recently sent my documents to Thailand with a DHL servicepoint in Coventry and I find it is very simple! Ryman, the servicepoint, is conveniently located in the city centre and their staff is very helpful. The envelope arrives in a good condition, and it only took 2 days! (compare to Parcelforce who achieves the same goal but charges a lot more). I will definitely use DHL again next time, and will recommend this service to my friends. I think DHL should advertise more about the servicepoints, since I only find out online.

Excellent service!

I recently used the Post Office Service for overseas mail Airsure which took 10 days to deliver to San Javier in Murcia although their advertising states about 3 working days. I only found out about DHL's service last week the same delivery destination from the East Midlands took under two days with DHL and was fully tracked throughout. It is worth the extra cost because it actually does what it says on the tin. The staff in WH Smith, Burton on Trent were great. I think DHL needs to advertise their link up with Rymans, WH Smiths and Staples more because I was completely unaware and thought DHL courier services was only for business customers.

Childrens library

I arrived just before closing time in store and the staff particulary Andy went out of their way to help me despatch 60 second hand books to a remote destination in the Himalayas. The books are to
start a childrens library with the organisation iSpiice that operate with volunteer placements in various projects in Himachel Pradesh, India. I had found while working with the children that they only had two books to choose from.

Yours was the only company that was reliable and fast. The staff in Ryman Stationery, Bridlington, East Yorkshire should be congratulated on their customer service, thankyou for going that extra mile for me, well done.

Thankyou

I discovered DHL in JAN 2010 and their service has been great. My family live in the most remotest part of the world. For many years I used Royal mail and pray to God for the parcel to my nieces and nephews. But now thanks to DHL, it takes them three days to recieve parcels from the UK...I WAS A BIT DISAPPOINTED ONCE when DHL opened my parcel and did not close it properly, by the time the parcel arrived some of the clothes were missing but nevertheless, I will sill give them 99%. Keep up the spirit DHL.

Customs duty on gifts for my kids comments

When i lived in Nigeria, I used DHL and recommended you to everyone I knew for fast and reliable services, living in England I still use you, but a few days ago I sent a couple of games and children's clothing (for my children) to Nigeria, and the person I addressed it to was called to come and clear it at customs.

It was cleared for around the equivalent of £80, after paying £69.95 so as to meet a deadline for my daughters prom, I am really upset as I had no idea you had to pay customs duty on childrens clothing especially as it was such a small box and was not for resale, I will still use your service but only for documents.

Well done D.H.L.

After using royal mail for parcels to the U.S.A. I saw DHL services offered at my local Rymans. Parcels with royal mail took 5-12 weeks! padded envelopes 2 weeks. DHL had my parcel delivered in less than 48 hours. For security reasons mail had been opened and a birthday present which I had wrapped up. Which had been sealed again. In future I will leave cards & letters unsealed and presents unwrapped. The prices charged were not expensive compared to Royal Mail charges. Well done DHL.

I will be using your services again soon.

Excellent service.

Though the price is a bit high, the quality of the service is reliable. It is worth to be used as the items are secured and they do not take long to reach the destination.

Excellent service I must say.

The service in the ServicePoint shop was very good and overall the tracking was good but on the first day I got a message saying 'recipient refused delivery', which was not correct it had been taken back to the delivery depot for the next day, this caused me a lot of concern.

The parcel was delivered the next day but there was a big hole in the front of the box about as big as a fist and three of the items were damaged, it did have Fragile written on the box but obviously this was ignored.

Great service at the right price.

After been told by my sister in law you are paying far to much for the parcel's your sending.
'Why don't you use the box method fill it up then you can see what you are pay for before you send them to the U.S.A. you will find it a lot cheaper !!!'
Well I did and here we are, getting a great service at the right price !! The service that Mr. Tristas gave me was excellent at Loughborough, Well done I shall be back.

Thank you to all at Staples at Loughborough, Belton Rd West Extension.

Accurate tracking system. My parcel was received the next working day. all items we're intact. very reliable. I will use the service again, absolutely...

Brilliant!!!

Fantastic service

I live in a tiny village in the hills of North Wales and needed to get a parcel to India urgently. I was pleased to find my nearest WH Smiths has a service point and that the cost was half that charged by the PO. The member of staff was expremely helpful and tracking the parcel was easy. I was amazed that my parcel reached its destination in one and a half days. I would certainly use the service again.

I cannot believe how quick DHL got my parcel to America literally 1 day! tracker is absolutely brilliant I will definately use this service again and will tell anybody who needs to use a courier to use DHL.

Well done.

My first thought was that the service seemed quite expensive versus the Post Office but when I realised the box was free as well as a tracking service I though I'd give it a go and I'm glad I did. Easy to use and the parcel arrived the very next day!! Fab!